VICTORIAN TRAINING SELECT

Victorian Training Select

Industry

Government

Victorian Training Select


How Did We Get There?

1.

Persona
Definition

In order to arrive at a common understanding of the system users, we go through a persona definition process. Having a clear understanding of who the users are & agreeing it with all involved parties results in a product that is user oriented and is more likely to be successful.

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2.

Group Co-Creation
Workshops

We held a number of interactive whiteboard workshops to identify key user & administrator functions, as well as the immportance & order in which they are presented to the user. It was also key to confirm business objectives as well as goals to measure effectiveness & ROI.

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3.

Information
Architecture

Multiple rounds of high fidelity wireframes were created for rapid iteration & confirmation of functions / screens. Wireframes were created both for larger screens & small mobile screen due to different function sets being available on different size screens.

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4.

Prototype Remote
User Testing

Before design phase was commenced, two rounds of remote user testing were carried out, specific to each user persona. One for business & one for training organisations. An interactive, clickable prototype was created, along with specific user scenarios. A user test was then remotely sent out to existing database & over the course of 3 weeks the prototype was tracked & measured against set scenarious that needed to be completed. An indepth report was then created to report findings, provided feedback and following recommendations.

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5.

User Interface
Design

User interface for large & small screen sizes was then developed inline with the overall DEECD styleguide. The interface had to be inventive & at the same time conforming to existing style & tone of voice that exists within the Department.

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